07 January 2009 RegisterLogin
Links
HMRC Accredited
HMRC06_PS_RGB25.gif
Please Use the Forum...
But before posting a message in the forum or emailing us please read the FAQ and the Usage FAQ first.

You can post your questions in this forum but many users still prefer to send us direct emails.

Please consider asking your questions here. If you ask your questions here then everyone can see them, and they may be able to share your answers if they have the same question. We automatically get an email anyway whenever an entry is made in the forum, and you can tick a box to get emails whenever your question gets a reply. Other users will not see your email address unless you openly post it in the forum.
Forum
 
  Forum  Support  General Operati...  Software crashes when I click "Calculate"
Previous Previous
 
Next Next
New Post 28/09/2008 23:32
Resolved
  RodneyRichardson
2 posts
No Ranking


Software crashes when I click "Calculate" 

Hi,

I've recently upgraded to version 1.3.6, and went to do this month's payroll. I increased my tax code by 60, added an additional line (expenses) to this month's payroll, and then clicked "Calculate with Explanation". I get a "Calculating Pay for XX" progress bar, with an hourglass, then "12Pay has encountered a problem and needs to close".

I then found out version 1.3.7 was release, installed that, but still have the same problem. The same occus if attempting to calculat without explanation.

Any help would be great.

Cheers,

Rod.

 

 
New Post 28/09/2008 23:42
  Admin Moderator
427 posts
1st Level Poster


Re: Software crashes when I click "Calculate" 

Rodney, you'll probably find this thread helpful.


12Pay Support
 
New Post 30/09/2008 11:48
  RodneyRichardson
2 posts
No Ranking


Re: Software crashes when I click "Calculate" 

Very helpful indeed. Thanks.

 
Previous Previous
 
Next Next
  Forum  Support  General Operati...  Software crashes when I click "Calculate"
Copyright 2008 by 12Pay Ltd Terms Of UsePrivacy Statement