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There is a dropdown called "holiday text" on the Reporting tab of the payroll form.
And you need to set the holiday "year start" date on the Advanced tab of the payroll form.
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Hard to guess, but probably at some stage you've pressed the "Restart Month" button on the payroll either by accident or misunderstanding what it does.
Try going to the payroll and just doing a calculate and running the mass-payslips and payroll reports from there. You don't need to calculate eac...
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£300 sounds about right.
Your P32 will show you if you can claim the SSP back when you run it after the end of the month. It knows the rules, which are quite complex.
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Edit the absence that is already there, and change its "to date" to the last day of the new month.
Don't add another new absence when an absence continues on from a previous one. If you have already added one then click on it and delete it.
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First create a new monthly payroll with the appropriate first pay day. Complete the payroll by clicking the "Advanced payroll setup" button.
Then drag the employees, one by one, from the old payroll to the new one. Do this *after* you've completed and advanced out of the last week where they're b...
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The only way to get the correct back pay NI calculation in our "consumer" 12Pay editions is to put the payment through in 2 separate months. If you main payroll has already reached July then create a new monthly payroll dated in June, select "Advanced Setup" rather than creating a new employee,&n...
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Our latest payroll software download handles this. It doesn't matter which licence you have; you can just download it and install it at any time and it will adopt your existing licence and data.
EDIT: Actually that last sentence is wrong; we've done the work but I think that the current...
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We don't have a setting that puts literal zeroes on reports. Leaving these out generally makes sparse reports *easier* to read, in our opinion, because the eye is drawn to the figures.
But we note your request and we'll be on the lookout for others making the same request.
Re HMRC. There is ...
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re SSP/SMP you can suspend pay automatically if the period ending date reflects the period being paid (ie this doesn't work where employees are paid a week in hand). Tick the "Part Pay Part Period" box on the Pay tab of the employee, and on the Advanced tab of the payroll form select a ...
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OK, Go to the employee's "Personal" tab and click on the HMRC Leaver ID that you can see near the bottom of the form with the Alt and Shift keys on the keyboard held down (we keep this functionality hidden, for obvious reasons, we don't want people casually doing multiple submissions). You'll see...
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Hello, We've removed Gargey Taverns from your registered list.
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We've updated your licence expiry for you.
Re tribunals, I feel your pain. In a previous venture we twice had tribunal battles with troublesome ex-employees and won both of them. Both times the ruling was 100% in our favour and both times our unrecoverable court costs exceeded £10...
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Thanks for the kind words...
Remember when setting people up to enter their P45/P46 details, particularly if they started with the company in the current tax year.
For employees who have already left simply add them like the others, but with their leaving date and they'll automatically not b...
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Hello, Yes, Buy a premium licence is the easiest solution in your situation. Let us know when you've done that and we'll extend its expiry to a year after the bureau licence expires.
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Try downloading the current release of the software from our website, and then give the document another try.
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Hello, Here is the text of a report for you to download:
(Link removed, send sales@12pay.co.uk an email if you'd like a copy of the report file)
If you click on that link you'll get some text that you can copy and paste (using notepad or any other text file editor, but make sure that the file tha...
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Hello there, Report writer queries are a bit harder than our normal questions. Hence the slower response.
What we'll do is write a report for you that shows you how to do the kind of thing that you want (which is slightly technical) THen we'll send that report to your email address (in the next d...
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Catherine,
Enter 28.5 hours for this period for the employee at their normal rate.
Then enter their sicknesses on the "Absence" tab of the employee, using the "Add Absence" button. Create one absence with a "From date" when the sickness started and a "to date" when it ends (or the end of the...
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No, this sounds like a bug (albeit one that no-one has noticed for the last 5 years). We'll think about a suitable fix before the next release. I'm afraid that for the moment you'll have to spell out "Three" or something like that.
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My guess is that you may be trying to use last year's software to process a payroll for the current year, and your software doesn't know how to calculate this year's payrolls.
You can download this year's software here. (Any existing employer and licence data will automatically be adopt...
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