If you need to correct your payroll or an RTI submission please view the following article.
We have also introduced a Knowledge Base to our forum, please take a look to see if your query has a resolution here as this is designed to answer our most common queries which we will update frequently.
But before posting a message in the forum or emailing us please read the Frequently Asked Payroll Questions and also our Getting the most out of 12Pay's Payroll Software Usage Guide first.
You can post your questions in this forum but many users still prefer to send us direct emails.
Please consider asking your questions here. If you ask your questions here then everyone can see them, and they may be able to share your answers if they have the same question. We automatically get an email anyway whenever an entry is made in the forum, and you can tick a box to get emails whenever your question gets a reply. Other users will not see your email address unless you openly post it in the forum.