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11 February 2012 RegisterLogin

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02/04/2010 11:44
 

When I press the HMRC data button on the Employer screen and then the Check New Notifications box, the program seems to work OK (i.e. I get reading security token, reading P6's etc) but the screen then returns to the same state as when I started (i.e Check New Notifications).

Does this mean that there is nothing to upload or is there some sort of problem. Is something not set up correctly or is there a log somewhere which would enable me to check.

Regards,

Pete Thompson

 
New Post
04/04/2010 09:01
 

Pete, That means that there is nothing to upload.


12Pay Support
 
New Post
05/04/2010 13:25
 

Thanks for the response, hope the shoulder's improved now.

Would it be possible to display a message stating that there is nothing to upload, just to save any confusion?

 
New Post
05/04/2010 13:46
 

Thanks, we'll consider that.


12Pay Support
 
New Post
12/05/2010 15:20
 

I also assumed it was because there was nothing to report, however I have recieved paper P6 notices from HMRC for my clients and the HMRC Data button still brings back no notices.

Is there something I'm not doing?

 
New Post
12/05/2010 15:27
 

SPM, I think you have to notify HMRC that you want to receive electronic notifications for your clients. I'd not sure how you do that, though.


12Pay Support
 
New Post
12/05/2010 17:53
 

I thought that was to recieve notifications from HMRC by email?

 
New Post
12/05/2010 18:07
 

That may be so, but you have to activate the feature to be able to access DPS updates, I understand (ie P6/SL1/SL2/etc). But we aren't an agent or bureau ourselves so I'm not sure quite how this relates to your client settings on HMRCs website.


12Pay Support
 
New Post
12/05/2010 20:26
 

No problem, I know what you mean. I'll let you know if there are any issues after doing this.

Thanks for your help.

 
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