*  
10 February 2012 RegisterLogin

HMRC06_PS_RGB25.gif
Please Use the Forum...

But before posting a message in the forum or emailing us please read the Frequently Asked Payroll Questions and also our Getting the most out of 12Pay's Payroll Software Usage Guide first.

You can post your questions in this forum but many users still prefer to send us direct emails.

Please consider asking your questions here. If you ask your questions here then everyone can see them, and they may be able to share your answers if they have the same question. We automatically get an email anyway whenever an entry is made in the forum, and you can tick a box to get emails whenever your question gets a reply. Other users will not see your email address unless you openly post it in the forum.

HomeHomeSupportSupportInternet FilingInternet FilingError message when sending test submissionError message when sending test submission
Previous
 
Next
New Post
16/03/2010 14:43
 

As a payroll agent I have just transferred several employers and their employees to 12pay from another payroll system at month 11, but have not yet made any payments through 12pay. I have tried to send a couple of internet test submissions and receive the following error message:

RaisedBy] Department. [Number] 3001. [Type] business. [Text] The submission of this document has failed due to departmental specific business logic in the Body tag..
[RaisedBy] ERSS2. [Number] 7150. [Type] business-rule. [Text] Value must be greater than "0" when the Total of Employees and Employers Contributions Payable field is greater than 32p for the following NI Category letters: A, D, E, F, G, H, J, K, L, N, O, Q, R, S, V.. [Location] P14 Earnings above the ET up to and including the Upper Accrual Point (UAP):Ali:YY312875D:1954-12-03.
[RaisedBy] ERSS2. [Number] 7150. [Type] business-rule. [Text] Value must be greater than zero if Employees Contributions Payable field is greater than 16p for the following NI Category letters: A, D, E, F, G, H, J, K, L, N, O, Q, R, S, V.. [Location] P14 Earnings above the ET up to and including the Upper Accrual Point (UAP):Ali:YY312875D:1954-12-03.
[RaisedBy] ERSS2. [Number] 7130. [Type] business-rule. [Text] The entry at LEL must be greater than zero for the following NI table letters A, D, F, H, J, L, N, Q, R, S and V.. [Location] P14 Earnings at the Lower Earnings Limit (LEL) where earnings reach or exceed the LEL:Ali:YY312875D:1954-12-03.

I am not sure if I have brought in the previous pay, tax & NI correctly - I have entered the figures as adjustments on each employee's record but I cannot save it unless I re-enter the employer's NI in the 'above UEL' box, which I know is incorrect. Your help would be appreciated.

 
New Post
16/03/2010 15:23
 

Hello, These are exactly the kind of error messages that I'd expect if you aren't entering the complete brought forward NI figures correctly.

Basically it looks as if you're trying to enter figures for employees and employers NI without entering band figures in the At LEL, LEL to ET, and ET to UAP columns ie the figures from columns 1a 1b 1c on the P11. You aren't allowed to file figures like that (indeed our current software release wouldn't let you enter an adjustment like that in the first place)


12Pay Support
 
New Post
16/03/2010 16:39
 

Thank you for your prompt reply. I have entered the band amounts as required, but if I try to save it I get the message 'Earnings are required for NI Contributions for Table A', unless I enter a figure in the 'Above UEL' box which does not really apply.

 
New Post
16/03/2010 16:43
 

I think you must still be entering the figures slightly incorrectly.

Give us a call on 0118 9546817 and we'll try to talk you through the correct procedure...


12Pay Support
 
Previous
 
Next
HomeHomeSupportSupportInternet FilingInternet FilingError message when sending test submissionError message when sending test submission


Copyright (c) 12Pay Ltd 2011 Terms Of UsePrivacy Statement