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17 May 2012 RegisterLogin


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HomeHomeSupportSupportGeneral Operati...General Operati...Rounding problemsRounding problems
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01/02/2012 13:34
 

I have noticed a problem that has only occurred (I think) since I upgraded to version 1.12.11.

I pay people based on hours worked and at a variety of different hourly pay rates. Each week I import a text file with the staff codes, pay codes, rates and hours. As you would expect my import file shows pay rates in 99.99 format. But after I have imported the file and the payroll has been calculated about 10% of my pay rates have been changed by 12Pay. For example, £8.50 may have changed to £8.5007. The import file definitely shows £8.50.

 
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01/02/2012 13:55
 
Bill, Could you please give us a specific example of a number of hours and a rate that exhibit this problem, please? We've made some changes to the way imports work and we'll see if we can see what is happening.

12Pay Support
 
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01/02/2012 14:34
 

I'll send you a sample import file. Thanks.

 
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02/02/2012 06:47
 

Bill, It is because your rounding rules aren't quite the same as the ones the software employs, so for example the software has 16.5 x 8.57 as 141.40, not 141.41, and corrects the rate to get your desired result of 141.41. Neither rule is right nor wrong.

The easiest fix is to not include the amount in your csv. But do include the comma, like this...

00234,WKD2,16.5,8.57,

Or put a heading on the csv file like this:

employee code, payment code, hours, rate, ignore
00234,OT2,16.5,8.57,141.41

etc


12Pay Support
 
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