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If your query is urgent and you require a quick response please consider emailing or contacting our support helpline.


 The 12Pay forum is a community for the users of 12Pay payroll software, questions asked here can be answered by other users if they have experienced the same issues and answers can also be shared for future reference. You can select an option to receive an email when your post receives a reply and the 12Pay support team regularly monitor posts added during office hours.


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Last Post
 Support
Public Moderated Forum with new posts
Knowledge Base
Instructions and solutions to our most common queries.
2626
22/09/2016 15:02
by 12Pay Support
Public Forum with new posts
Installation
Having trouble installing 12Pay? Maybe the answer is already here.
142478
Yesterday @ 09:16
by Emanuel7495
Public Forum with new posts
General Operations
This is where you can post general queries that don't fit under any of the other other headings.
6121856
24/05/2017 13:38
by ashutoshweb3
Public Forum with new posts
Auto Enrolment
Please view the auto enrolment module guide before asking questions in this section of the forum.
82269
23/05/2017 21:41
by carl007
Public Forum with new posts
Company and Payroll Maintenance
Ask your questions about company maintenance and payroll maintenance here.
210691
11/05/2017 11:16
by alpcoingnsult
Public Forum with new posts
Payment and Deduction Codes
If you do not understand the payment and deduction codes that are shipped with 12Pay, or if you are having trouble setting up a new one, try asking your question here.
106315
23/05/2017 21:53
by carl007
Public Forum with new posts
Employee Maintenance
Do you have a problem with entering a new starter? Or perhaps you do not understand how to enter payments for your employees. Ask here.
291842
11/05/2017 13:44
by Alison Daewon
Public Forum with new posts
Calculations
Check the output from "Calculate with Explanation" before asking questions here. Perhaps that report will answer your queries.
84289
Yesterday @ 07:32
by ronaldthomas909
Public Forum with new posts
Reports
If you have a question about the reports that come with the 12Pay payroll then this is the place to ask it.
231746
01/05/2017 16:22
by KEBROCA
Public Forum with new posts
Absences
Ask questions that relate to holidays, other absences, and statutory absence payments here
131422
08/05/2017 09:55
by mahesh
Public Forum with new posts
RTI and other Internet Filing
Are you having difficulties filing RTI? Try here.
5391819
16/05/2017 11:08
by Dudley Gore and Co
Public Forum with new posts
Payment for Premium Version
Have you tried to pay for the premium version but not received a licence key code? Please let us know here, or send a message from the "About Us" page.
2370
16/05/2017 23:25
by Greg
 Discussions
Public Forum with new posts
General
Ask any general questions that aren't covered elsewhere here.
247681
Yesterday @ 13:03
by janywatson
Public Forum with new posts
Suggestions
Put your great ideas for improvements to the 12Pay payroll here. Perhaps they will appear in a future release.
61197
23/04/2017 18:29
by Sam PBM
Public Forum with new posts
Sales Queries
If you have some kind of sales query then please enter it here.
2885
19/05/2017 14:26
by lolita lonny

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