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29 March 2017 Register  Login



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If your query is urgent and you require a quick response please consider emailing or contacting our support helpline.


 The 12Pay forum is a community for the users of 12Pay payroll software, questions asked here can be answered by other users if they have experienced the same issues and answers can also be shared for future reference. You can select an option to receive an email when your post receives a reply and the 12Pay support team regularly monitor posts added during office hours.


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 Support
Public Moderated Forum with new posts
Knowledge Base
Instructions and solutions to our most common queries.
2626
22/09/2016 15:02
by 12Pay Support
Public Forum with new posts
Installation
Having trouble installing 12Pay? Maybe the answer is already here.
140464
09/03/2017 08:45
by nazumi
Public Forum with new posts
General Operations
This is where you can post general queries that don't fit under any of the other other headings.
5701784
27/03/2017 18:57
by harrisonlogan
Public Forum with new posts
Auto Enrolment
Please view the auto enrolment module guide before asking questions in this section of the forum.
76245
Today @ 14:37
by JohnS
Public Forum with new posts
Company and Payroll Maintenance
Ask your questions about company maintenance and payroll maintenance here.
202677
23/03/2017 19:32
by Winster Village Shop
Public Forum with new posts
Payment and Deduction Codes
If you do not understand the payment and deduction codes that are shipped with 12Pay, or if you are having trouble setting up a new one, try asking your question here.
103310
12/08/2016 12:32
by Eyesopen
Public Forum with new posts
Employee Maintenance
Do you have a problem with entering a new starter? Or perhaps you do not understand how to enter payments for your employees. Ask here.
288837
26/03/2017 22:23
by PaulGorman
Public Forum with new posts
Calculations
Check the output from "Calculate with Explanation" before asking questions here. Perhaps that report will answer your queries.
82268
24/03/2017 09:05
by Noah Wilkins
Public Forum with new posts
Reports
If you have a question about the reports that come with the 12Pay payroll then this is the place to ask it.
230745
Today @ 17:46
by Rich Accounting
Public Forum with new posts
Absences
Ask questions that relate to holidays, other absences, and statutory absence payments here
131421
22/02/2017 10:11
by Orton Longueville Playgroup
Public Forum with new posts
RTI and other Internet Filing
Are you having difficulties filing RTI? Try here.
5341807
24/03/2017 10:30
by M&C
Public Forum with new posts
Payment for Premium Version
Have you tried to pay for the premium version but not received a licence key code? Please let us know here, or send a message from the "About Us" page.
2168
01/04/2016 15:12
by 12Pay Support
 Discussions
Public Forum with new posts
General
Ask any general questions that aren't covered elsewhere here.
232624
27/03/2017 14:18
by James Cameron
Public Forum with new posts
Suggestions
Put your great ideas for improvements to the 12Pay payroll here. Perhaps they will appear in a future release.
60196
30/06/2016 14:28
by Whitemoor
Public Forum with new posts
Sales Queries
If you have some kind of sales query then please enter it here.
2864
28/01/2017 16:08
by Donna

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