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If your query is urgent and you require a quick response please consider emailing or contacting our support helpline.


 The 12Pay forum is a community for the users of 12Pay payroll software, questions asked here can be answered by other users if they have experienced the same issues and answers can also be shared for future reference. You can select an option to receive an email when your post receives a reply and the 12Pay support team regularly monitor posts added during office hours.


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 Support
Public Moderated Forum with new posts
Knowledge Base
Instructions and solutions to our most common queries.
2727
19/06/2017 13:27
by 12Pay Support
Public Forum with new posts
Installation
Having trouble installing 12Pay? Maybe the answer is already here.
146519
Yesterday @ 15:31
by jordanss123
Public Forum with new posts
General Operations
This is where you can post general queries that don't fit under any of the other other headings.
6301904
Today @ 07:36
by javedkhattar
Public Forum with new posts
Auto Enrolment
Please view the auto enrolment module guide before asking questions in this section of the forum.
83276
18/07/2017 10:36
by OldManofTheWoods
Public Forum with new posts
Company and Payroll Maintenance
Ask your questions about company maintenance and payroll maintenance here.
215699
22/07/2017 07:06
by Leah Todd
Public Forum with new posts
Payment and Deduction Codes
If you do not understand the payment and deduction codes that are shipped with 12Pay, or if you are having trouble setting up a new one, try asking your question here.
108321
21/07/2017 12:45
by aleealiyana
Public Forum with new posts
Employee Maintenance
Do you have a problem with entering a new starter? Or perhaps you do not understand how to enter payments for your employees. Ask here.
291845
16/06/2017 07:52
by Alizay Mark
Public Forum with new posts
Calculations
Check the output from "Calculate with Explanation" before asking questions here. Perhaps that report will answer your queries.
87310
Today @ 07:46
by Anta Kusuma
Public Forum with new posts
Reports
If you have a question about the reports that come with the 12Pay payroll then this is the place to ask it.
231748
16/06/2017 20:02
by sunny
Public Forum with new posts
Absences
Ask questions that relate to holidays, other absences, and statutory absence payments here
131422
08/05/2017 09:55
by mahesh
Public Forum with new posts
RTI and other Internet Filing
Are you having difficulties filing RTI? Try here.
5411824
24/07/2017 20:26
by Sue Trundle
Public Forum with new posts
Payment for Premium Version
Have you tried to pay for the premium version but not received a licence key code? Please let us know here, or send a message from the "About Us" page.
2372
27/06/2017 07:54
by rakesh23
 Discussions
Public Forum with new posts
General
Ask any general questions that aren't covered elsewhere here.
274756
Today @ 08:57
by CherylFaye
Public Forum with new posts
Suggestions
Put your great ideas for improvements to the 12Pay payroll here. Perhaps they will appear in a future release.
63200
19/07/2017 15:10
by Sally
Public Forum with new posts
Sales Queries
If you have some kind of sales query then please enter it here.
3297
24/07/2017 11:10
by Doyle Norman

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