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Please Use the Forum...

But before posting a message in the forum or emailing us please read the Frequently Asked Payroll Questions and also our Getting the most out of 12Pay's Payroll Software Usage Guide first.

You can post your questions in this forum but many users still prefer to send us direct emails.

Please consider asking your questions here. If you ask your questions here then everyone can see them, and they may be able to share your answers if they have the same question. We automatically get an email anyway whenever an entry is made in the forum, and you can tick a box to get emails whenever your question gets a reply. Other users will not see your email address unless you openly post it in the forum.

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 Support
Public Forum with new posts
Installation
Having trouble installing 12Pay? Maybe the answer is already here.
38139
Re: Windows 7 i...
01/07/2010 19:23
by Michelle
Public Forum with new posts
General Operations
This is where you can post general queries that don't fit under any of the other other headings.
138454
Re: Email paysl...
21/07/2010 10:08
by 12Pay Support
Public Forum with new posts
Company and Payroll Maintenance
Ask your questions about company maintenance and payroll maintenance here.
62202
Re: Received ch...
14/07/2010 13:52
by 12Pay Support
Public Forum with new posts
Payment and Deduction Codes
If you do not understand the payment and deduction codes that are shipped with 12Pay, or if you are having trouble setting up a new one, try asking your question here.
2264
Re: Employers P...
16/03/2010 15:05
by 12Pay Support
Public Forum with new posts
Employee Maintenance
Do you have a problem with entering a new starter? Or perhaps you do not understand how to enter payments for your employees. Ask here.
75245
Re: P6 - how to...
24/07/2010 09:41
by charliebee
Public Forum with new posts
Calculations
Check the output from "Calculate with Explanation" before asking questions here. Perhaps that report will answer your queries.
3093
Re: Directors N...
Yesterday @ 11:14
by 12Pay Support
Public Forum with new posts
Reports
If you have a question about the reports that come with the 12Pay payroll then this is the place to ask it.
93308
Re: Wrong P45 F...
27/07/2010 10:10
by LoisMartin
Public Forum with new posts
Absences
Ask questions that relate to holidays, other absences, and statutory absence payments here
33121
Re: SSP Qualify...
29/06/2010 21:11
by Timbrell Accountants
Public Forum with new posts
Internet Submissions
Are you having difficulties with your P14/P35, or maybe the gateway will not accept your P45 or P46 data. Try here.
57229
Re: Can't see s...
08/07/2010 16:42
by 12Pay Support
Public Forum with new posts
Payment for Premium Version
Have you tried to pay for the premium version but not received a licence key code? Please let us know here, or send a message from the "About Us" page.
926
Re: Bureau Lice...
02/12/2009 16:10
by 12Pay Support
 Discussions
Public Forum with new posts
General
Ask any general questions that aren't covered elsewhere here.
3693
Re: Bureau Lice...
14/07/2010 08:50
by 12Pay Support
Public Forum with new posts
Suggestions
Put your great ideas for improvements to the 12Pay payroll here. Perhaps they will appear in a future release.
32119
Re: Ability to ...
27/07/2010 16:12
by SuperUser Account
Public Forum with new posts
Sales Queries
If you have some kind of sales query then please enter it here.
615
TRe: Expiry Dat...
07/04/2009 12:34
by WBS
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