Web
Site
Home
Common Questions
Usage FAQ
Installation FAQ
Commercial & General FAQ
Registration and Buying FAQ
Tax & NI Calculation FAQ
What to do at Year End
Year End FAQ
CIS FAQ
September 08 Tax Change FAQ
Bureau FAQ
Licencing Your PC
Features
Forum
User References
About Us
04 July 2009
Usage FAQ
Register
Login
Links
Download Free Payroll Software
2 Minute Demo Movie
Introductory Training Movie
How to Register (Movie)
More Movies
Buy Premium Licence
Discussion Forum
What Our Users Say...
Adobe Acrobat Reader
HMRC Advice
Contact Us
HMRC Accredited
Usage FAQ
Q1. What do I do if I want to use payslip stationery?
Q2. How do I pay expenses such as travel or mileage?
Q3. Why does the system pay for a full week or month if an employee starts or leaves during the week or month?
Q4. Why does the software still pay full wages for people who are sick or absent for maternity leave?
Q5. When I pay an employee SSP why does the system take it away again with an equal deduction?
Q6. Why are some or all of my employees not being paid?
Q7. Why is the button for moving on to the next period greyed out?
Q8. Why are company names limited to 35 characters?
Q9. Why isn't the system paying anything for an SSP/SMP/SAP/SPP absence?
Q10. Why do some of my employee names appear in red on the navigator?
Q11. Why can't I see all of the payment and deduction codes in the dropdown box on the
Pay
tab?
Q12. I've just started the system. How do I use it in 2008/09 rather than 2007/08?
Other Questions
Doing your own payroll
General and commercial
Installing or updating 12Pay
Registration and Buying
General software usage
PAYE and NI calculations
Year End FAQ
CIS FAQ
September '08 tax changes
Bureau FAQ
Copyright 2009 by 12Pay Ltd
Terms Of Use
Privacy Statement